A few useful answers.

The collection is designed for ordinary round or hexagonal wood-cased pencils, approximately 7–8 mm in diameter. Machinist Dial has a rotating multi-hole guide. Do not insert crayons, cosmetic pencils or non-pencil objects.

Place the sharpener on a suitable surface. Secure the clamp on the Workshop Clamp model. Insert a suitable pencil gently and turn the crank by hand. Stop when the point is ready; do not force the pencil or crank. Keep fingers away from the cutting assembly.

Free standard shipping to the 50 U.S. states and Washington, DC. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days, not a delivery guarantee. P.O. boxes, military addresses and U.S. territories are not supported.

Order cut-off: 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed year-round with no daylight saving adjustment. Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed before cut-off on a business day count that day toward handling. Orders placed at or after cut-off, on weekends or holidays begin handling on the next business day.

Request a return within 30 days of receiving your item. Change-of-mind items must be unused, in original condition and packaging. Contact us first for authorization.

Contact [email protected] with your order number and issue details. We cover return shipping for our errors, damage or defects. These cases are handled separately from ordinary change-of-mind conditions.

We pay for our errors, damaged or defective items. You pay for change-of-mind returns. No restocking fee applies. Approved refunds return to the original payment account within 10 days.

Review the response shown after submitting payment. A payment attempt does not by itself confirm a completed payment or accepted order. If you need assistance, contact [email protected].

Email [email protected]. Our company is kynextic, 18 Allée Du Lac, 86580 Vouneuil-sous-Biard, France.